Don't see your question? Get in touch with us on our contact page!

FAQ's

What makes your teas unique?

Our teas are hand-blended and inspired by the beautiful forests surrounding our family cabin. Each blend is crafted with love and care, using high-quality ingredients and designed to evoke the essence of nature.

How are your teas packaged?

We use eco-friendly cardboard and paper packaging, which is fully compostable. Our packaging is designed to minimize waste and reduce our carbon footprint, while also adding a touch of cottagecore charm to your tea experience.

Do you offer any gift sets?

Yes, we offer beautifully curated gift sets that include a selection of our finest teas. Each set is packaged with cozy trinkets and designed to bring warmth and joy to your loved ones.

How do I store my tea?

To maintain the freshness and flavor of your tea, store it in a cool, dry place away from direct sunlight. Our cardboard tubes are perfect for keeping your tea fresh and can be reused for various purposes.

Can I visit your shop in person?

While we primarily operate online, we do participate in local vendor shows. Keep an eye on our website and social media for updates on where you can find us next!

Do you offer free shipping?

We offer free standard shipping on all orders over a certain amount, as well as part of our rewards program. For more details, please check our Shipping Policy page.

What is your return policy?

We accept returns within 30 days of purchase. Return shipping is free, and there are no restocking fees. Please see our Return Policy page for more details.

Can I customize a tea blend?

At this time, we do not offer custom blends. However, we are always experimenting with new flavors and would love to hear your suggestions!

How do you ensure the sustainability of your products?

Sustainability is at the heart of everything we do. From our eco-friendly packaging to sourcing local ingredients, we are dedicated to minimizing our environmental impact. You can learn more about our practices on our Sustainability page.

Can I find your teas in stores?

Currently, our teas are available online and at select local vendor shows. We are always exploring new opportunities to bring our teas closer to you, so stay tuned!

Who creates the artwork for your tea labels?

The artwork for our tea labels is created by our talented artist, Viw. Each character and design is inspired by the magical essence of the forest and the unique story of each tea blend.

How can I contact you?

You can reach us through the Contact Us page on our website, or send us an email at hello@morelitea.com. We’re always happy to hear from our customers!